Empire Today
Empire Today is a prominent American home improvement company specializing in installed flooring and window treatments. Founded in 1959 by Seymour Cohen in Northlake, Illinois, the company originally operated under the name Empire Plastic Covers before rebranding to Empire Today in 2002 to reflect its same-day service model
🏢 Company Overview
- Founded: 1959
- Headquarters: Northlake, Illinois
- Industry: Home Improvement
- Ownership: Acquired by H.I.G. Capital in 2016 Wikipedia
- Service Areas: Operates in over 75 metropolitan areas across the United States Wikipedia
🛠️ Products and Services
Empire Today offers a wide range of flooring options, including:
- Carpet
- Hardwood Flooring
- Laminate Flooring
- Ceramic Flooring
- Vinyl Flooring
- Area Rugs
Additionally, the company provides window treatments such as blinds and shades Business Wire.
🏡 Residential Services
Empire Today’s residential services are designed for convenience and efficiency:
- Free In-Home Estimate: Customers can schedule a free consultation where a flooring professional brings samples, measures rooms, and provides an all-inclusive price estimate Empire Today.
- Professional Installation: Installation is typically available as soon as the next day, with professionals handling furniture moving, old floor removal, new floor installation, and cleanup Empire Today.
- Low Price Guarantee: Empire Today offers a price match guarantee if a customer finds a lower price for substantially the same product and installation within 30 days of placing their order Empire Today.
🏢 Commercial Services
Empire Today also caters to business clients through its commercial division, Empire Today For Business. This division provides flooring solutions for new constructions, renovations, and high-traffic areas, offering a large inventory of in-stock flooring and nationwide installation capabilities empiretodayprofessional.com.
🌱 Environmental Initiatives
In 2023, Empire Today implemented a carpet and padding recycling program to minimize environmental impact. The company collaborates with organizations like Carpet America Effort (CARE) and Carpet Landfill Elimination and Recycling (CLEAR) to recycle padding removed during installations Wikipedia.
📞 Contact Information
- Website: www.empiretoday.com
- Customer Service: 800-588-2300
Empire Today is known for its extensive product range, convenient services, and commitment to customer satisfaction. Whether you’re looking to upgrade your home’s flooring or need commercial flooring solutions, Empire Today offers a variety of options to meet your needs.
Empire Today
Check out some real Empire Today reviews
Because Empire Today has many locations all over the country, the quality of customer service may vary depending on where you live. Like most companies, Empire Today has a mix of both positive and negative reviews on third-party websites. The company is accredited with the Better Business Bureau, where it has over a thousand customer reviews and an A+ rating.
Some negative reviews mentioned incorrect installation or service people showing up late to their appointment, and one This Old House reader noted frustration working with an Empire representative on a payment issue. On the other hand, many homeowners have complimented the team for being friendly and easy to work with, getting the job done quickly.
Our Conclusion
Compared to other companies that offer flooring installation services, Empire Today is a great option for accessing tons of flooring styles like wood, vinyl, tile, and carpet flooring. The company gives its customers a personalized consultation process within the home, and it provides an all-inclusive price estimate without hitting you with hidden fees later. By scheduling an appointment with Empire Today, you also get to view flooring samples and see the options under your home’s lighting.
One potential drawback is that you will not know anything about pricing until you schedule an in-home visit. Also, customer reviews for the company are average on some review sites and above-average on others, with a few complaints about the quality of Empire’s installation services.
Frequently Asked Questions About Empire Today
Does Empire Today offer any discounts?
Yes, to help its customers save money on new flooring projects, Empire Today offers deals and coupons. These specials come and go, so it can be beneficial to stay up to date with the company to catch the best one. For instance, you can save money off of your project when you sign up for emails. Also, Empire has seasonal sales for various flooring products.
What are Empire Today’s financing options?
If you need to spread out the cost of your flooring project, you can apply for financing. Empire Today offers 12-month or 48-month financing. Discuss your options fully with a customer service agent.
Does flooring from Empire Today come with a warranty?
The Empire website states that each of its flooring products comes with a manufacturer’s warranty and limited Installation Warranty. You can find more information and details about these warranties on the company website.
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